In the competitive world of hiring, technical skills and professional qualifications are undoubtedly important. However, placing too much emphasis on hard skills and neglecting soft skills can be a costly mistake. Soft skills, which include traits like effective communication, problem-solving, and teamwork, are often the qualities that truly set a candidate apart from the crowd. In this article, we’ll explain why soft skills are crucial in the hiring process and how you, as an employer, can assess them in your potential candidates.